Действующие лица: Cindy – одна из клиенток, Paul – мой менеджер, работает с клиентами, я сама.
From: Cyndi@xxx.xxx
Hi Paul:
Our downloads haven’t changed over to daylight savings.
Cindy
From: paul@ххх.ххх
Hi Cindy,
We are taking a look at this now.
Paul
[поручает задание мне]
From: elena@ххх.ххх
Hi Cindy,
Can you explain what you mean by that, please.
Elena
From: cindy@xxx.xxx
Hi Elena
Looks like Paul is looking into this.
Cindy
Вот и славно.